Skip to content
Independent digital studio · Pretoria, South AfricaClear terms / No hidden agency subscription
INFINITYDIGITAL AGENCY
ServicesPricingHow it worksFAQ
Ask a question ↗Home ↗

IDA / POLICY Clear terms for both sides

Clear terms. Better working relationships.

These terms set out the standard approach for website builds, creative jobs, domains, optional services and handover. Your written quotation sets the exact scope for your project.

Last reviewed: 22 October 2026. These pages explain Infinity Digital Agency's standard approach in plain language. Your written quotation or project agreement confirms the scope that applies to your specific job. This information is not legal advice and does not remove any rights you may have under applicable South African law.

1. What the listed prices mean

Website prices shown on the agency website are once-off build prices for the stated starter scope: Starter Website R625, Growth Website R975 and Business Pro R2,000. Creative starter prices include campaign poster/flyer R250, starter logo concept R130, starter company profile R200, content update R150 and the Brand Kickstart Pack R500. Final deliverables, formats, page count, client-supplied content and revision limits are stated in your written quotation.

2. Free demo and no build deposit

The standard website process does not require a website build deposit. A free demo may be prepared to show a proposed direction. A demo is not a promise of an unlimited finished build. Before the full project proceeds, both sides confirm the deliverables, responsibilities, revisions and timing in writing.

The invoice for the agreed standard website build is due when the agreed work is ready for final review. Final transfer, handover and connecting the approved domain take place after payment and any approved domain/third-party costs have cleared. If an alternate payment schedule is agreed, it must be recorded in writing.

3. Scope, content and revisions

The quotation states what is included, what the client must provide, the expected delivery date and the included revision rounds. Extra pages, new design directions, late content changes, extra formats, new integrations or functionality outside the agreed scope may require a separate quote. We will explain the proposed cost before carrying out out-of-scope work.

4. Domain, hosting and third-party services

Website build prices do not automatically include domain registration, domain renewal, business email, online-payment gateway charges, premium hosting, paid APIs, ecommerce-platform subscriptions or other third-party products. The standard .co.za domain price displayed on the website is R80 for initial registration (R75 domain fee plus R5 administration/processing) and R85 per year for renewal. Domain availability and the final price for the specific extension are confirmed before purchase.

Where practical, a domain should be registered in the client's own account. Ownership, billing access, renewal responsibility and any transfer steps are explained at handover. The cost and continued availability of third-party services are controlled by their providers.

5. No compulsory agency subscription

The three standard website packages do not require a monthly Infinity Digital Agency fee. Ongoing care, marketing support and later changes are optional and separately quoted. A client may still choose external products—such as email or an ecommerce checkout—that carry their own fees.

6. Ownership and handover

Once the agreed build fee has been paid in full, the client receives the project assets and handover items stated in the quotation. Third-party fonts, libraries, hosted platforms, stock images or client-provided materials remain subject to their own licences and terms. Where a third-party integration is used, its account and usage costs should be clearly identified.

7. Search engines and business results

We can implement appropriate technical SEO foundations and help make website content understandable. No ranking, indexing position, lead count, revenue, uptime level or search-engine result is guaranteed because these outcomes depend on factors outside the agency's control.

8. Client responsibilities

The client is responsible for the accuracy and lawful use of information, contact details, pricing, claims, images, logos and other materials supplied for publication. The client should have permission to use supplied material and must review published content for correctness before launch.

9. Respectful use and security

Clients must not ask for unlawful content, deceptive impersonation, malicious code, unauthorised access, spam, or the collection of information without an appropriate basis. Passwords and payment-card details should never be sent through the public project planner.

10. Updates and applicable law

These general terms may change when the service changes. The project quotation and specific written agreement take priority for project-specific details, subject to applicable law. Nothing on this page is intended to exclude consumer rights that cannot lawfully be excluded.

Need something clarified?

Ask before accepting a quotation. Contact Infinity Digital Agency on WhatsApp · 060 471 6941 ↗ and request the answer in writing.

← Return to Infinity Digital Agency

© 2026 Infinity Digital Agency.

Built in Pretoria, South Africa.

Back to the agency website ↗