Privacy, explained in plain language.

Last reviewed: 22 October 2026. These pages explain Infinity Digital Agency's standard approach in plain language. Your written quotation or project agreement confirms the scope that applies to your specific job. This information is not legal advice and does not remove any rights you may have under applicable South African law.

1. Information you choose to share

This static website does not contain a sign-up account, checkout or server-side enquiry form. If you click a WhatsApp link, your device opens WhatsApp and you decide what information to send. That message may include your name, business name, contact information, project brief or files you choose to share.

2. What this website processes

The site is designed to avoid collecting project-planner entries on an Infinity Digital Agency server. The project planner prepares a message in your browser and opens WhatsApp only when you submit it. Do not enter passwords, payment-card details, identity numbers or other sensitive information into the planner.

The hosting and network provider may process technical request data, such as IP address, device/browser information and security logs, to deliver and protect the website. WhatsApp and other services you choose to use operate under their own privacy terms.

3. How project information may be used

Information you voluntarily send may be used to answer enquiries, prepare estimates, create demos, deliver agreed work, arrange a handover, administer invoices and communicate about a project. We do not claim to sell enquiry details. We only request information that is reasonably connected to the job being discussed.

4. Sharing

Information may be shared with a service provider only when reasonably needed to provide an agreed service—for example, a hosting, domain, email, file delivery or payment provider. A website or third-party integration will be discussed before use where it creates a material external cost or new data flow. We do not place advertising pixels or behavioural analytics on this supplied version by default.

5. Retention and security

Messages, quotations and project files may be retained for as long as needed to manage the enquiry, provide the service, resolve a dispute or meet applicable recordkeeping obligations. No online system is completely risk-free. Please avoid sending sensitive documents through an ordinary marketing enquiry.

6. Your choices and requests

You can ask what project information we hold, request a correction, or raise a deletion or privacy concern by contacting us on WhatsApp. Some business records may need to be retained where the law requires it or where needed to establish, exercise or defend a legal claim. Applicable rights and obligations are assessed under South African law, including POPIA where it applies.

7. Changes to this policy

This policy may be updated when the website or the way enquiries are handled changes. The review date at the top identifies the current published version.

← Return to Infinity Digital Agency